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Cancellation & Billing Policy
Cancellation & Billing Policy

Learn how to cancel your subscription, view invoices, and understand our no-refund billing policy in this quick guide.

Updated this week

We’ve made it easy for you to manage your subscription, view invoices, and understand how cancellations work.


How to Cancel Your Subscription

You can cancel your subscription at any time by following these steps:

  1. Go to My Account

  2. Click Manage Subscription

  3. Turn off Auto-Renew

⚠️ Important: Make sure to cancel before your renewal date to avoid being charged for the next billing cycle.

If you cancel during your current plan term, you'll still have access to all features until the end of that term. However, we do not issue refunds for any unused time.


Viewing Invoices

To access your billing history and download invoices:

  1. Go to My Account

  2. Click Billing

  3. You’ll see all your past and current subscriptions and invoices


Refunds & Fee Policy

  • All fees are non-refundable.

  • We do not offer refunds or credits for unused time, partial use, or if you cancel during an ongoing billing period.

  • This also applies if your account is suspended or terminated due to a violation of our [Terms of Use].


Data After Cancellation

Once your subscription ends, you may lose access to certain features, data, or content. Please make sure to export or download any important information before canceling.


Clients may cancel their Plan anytime as outlined above; however, they must do so prior to the Renewal Date to avoid billing for the next Plan Term’s Fees. If a Client chooses to cancel their Plan during the current Plan Term, they may continue to use the Service until the end of that term, but no refunds will be issued for any Fees already charged.

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